ExportBook (Export guide - specific requirements of the costumers)

Published on 21 January 2016


Export Guide-specific requirements of the customers by Ph.D. Ismar ALAGIĆ a mechanical engineer, is a document intended for the representatives of export-oriented small and medium enterprises who come from the four leading industrial sectors (metal processing and production of car parts, textile and leather processing; wood processing and furniture manufacturing, food processing and manufacturing of beverages) in the BEAR – business excellence area Teslić-Tešanj-Žepče. The document is structured in 14 chapters working on more than 300 pages, with more than 120 graphics and tables. In this document are analized requirements related international quality standards and the world's leading manufacturers of the four industrial sectors. In preparing and selecting materials, we have taken into consideration the needs of export-oriented processing comapnies that are part of the COBEAR project.

These "Export Guide" is intended for managers of the services of development and the quality of the export-oriented companies as well as all others who deal with the subject field of scientific and expert point of view. This publication is the result of the work of the author on the requirements of the quality management system and the specific requirements of the world's leading manufacturers in the four industrial sectors.

The automotive industry has developed a number of additional requirements for the verification of the quality system known as "special requirements of the customers" that are integrated into specific quality standards of the automotive industry based on the requirements contained in ISO 9000. The technical specification ISO / TS 16949 is a rationalization of the various requirements in quality management systems adopted by the world's car manufacturers (AVSQ for Italy, EAQF in France, VDA 6.1 in Germany that are mutually recognized, and QS 9000 in the US). The new version of the technical specification ISO / TS 16949: 2009 (prior to her release in 1999 and 2002) was approved by the group IATF (International Working Group for the automotive industry in America and Europe - International Automative Task Force and in full compliance with ISO 9001 : 2008 standard. Thanks to this compliance, suppliers are no longer required to obtain multiple certifications to comply with the requirements of various customers.

Through this publication, the author aims to provide brief instructions on the most popular certificates for organic products and systems in the processing of textile and leather, in order to clarify the basic differences between the various standards and to identify strengths and weaknesses, as well as to provide assistance to all those who want to know more detailed way the technical aspects and operational implementation.

This document in the chapter on the industry of textile and leather will be processed by the most important certificates for products (Ecolabel, the Oeko-Tex Standard 100, GOTS, Organic Exchange). In the wood processing industry, we will process the new and old approach, as well as the requirements of FSC standard, ISPM 15 and IWAY requirements manufacturer IKEA.

Food processing and beverage production is an area in which special attention is given the requirements of HACCP, as well as other relevant standards in this field such as Halal and GLOBAL GAP.

The European Union has provided financial support for the preparation and printing of the respective publications, which represent the most immediate support for raising the competitiveness of export-oriented small and medium-sized enterprises processing activities from analysis of four industrial sectors.

These "Export Guide" is in many ways unique, because it is a universal material applicable for the analysis of four industrial sectors that cooperate with foreign companies, primarily companies in the European Union.

Special thanks to reviewers Mr. Fuad Šipšić, mechanical engineer, Mr. Husein Galijašević, mechanical engineer and Mr.Šefket Turalić, mecahanical engineer, on the suggestions and helpful comments which significantly contributed to the quality of this publication. In addition, the author thanks to Ms. Umihana Krličević-Omerović, Mr. Senad Lekić and Mr. Muamer Omahić to help during the preparation of the respective publications.

In the end, we hope that the publication "Export Guide - Special requirements customer" contribute to increasing the scientific and technical knowledge in this field, and will find use in everyday practice. Author would like to thank to all the readers on possible proposals to amend the texts which will lead to the improvement of this document. Special gratitude is extended to the European Union, which is supporting the COBEAR project.

Export Book - Specific requirements of customer requirements of customer